FYTT CUSTOMER NEEDS SURVEY
About
In order to better serve human performance professionals and help them maximize athlete health and performance, we would greatly appreciate your input! The goal is help professionals like you get the job done better and in less time so that both coaches and athletes can achieve the best possible outcomes.
Estimated time to complete: About 10 minutes
Instructions
We've already done some research to get a list of the needs and problems faced by coaches. This survey revolves around those needs.
For each problem identified, we'd simply like to know how important it is for you to solve it, and how satisfied you are with your current ability to solve it. In other words, how much does it matter to you, and how well are you able to make it happen right now.
Questions

YOUR INFO
Please tell us a little about you

Optional
Your role (check all that apply)

YOUR NEEDS

warning
Please respond to all statements
Please provide an answer between 1 and 7 for both importance and satisfaction for all statements.
If the statement is not applicable, please indicate such by selecting not applicable.


Deliver general information, guidance, feedback, and coaching to athletes and staff
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Measure training outcomes and effectiveness over the span of many years and/or training cohorts
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Minimize the time it takes to record training activities
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Share information about athlete performance and progress with stakeholders
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Prevent errors and inaccuracies in training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure compliance with pre-training safety protocols
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Maximize the efficiency of traffic flow and equipment usage during a training session
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure that training activities are recorded correctly
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Identify and address athletes who are not meeting performance targets
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Extract actionable insights and intelligence from health and performance data
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Keep athletes focused, engaged, and motivated during training sessions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Hold athletes accountable to their goals and assigned training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Know exactly how athletes are performing and progressing at any given time
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Minimize disruptions to training sessions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Collaborate with sports med staff to account for injuries and other health considerations
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Help athletes develop the character and strengths necessary to succeed
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Collect, refine, and organize data into useful benchmarking cohorts
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Communicate performance targets to athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Standardize the criteria and methods used to rank athlete performance
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Hold staff accountable for the progress of their assigned athletes and training objectives
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Review historical training activities for analytical, audit, compliance, legal, or medical purposes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Identify and address nutritional/dietary/hydration deficiencies in athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Identify risk factors and monitor athletes who may be at greater risk for injury
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Determine the health and performance needs for groups and/or individual athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Generate revenue by providing private training
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Organize training plans for multiple athletes and groups with varying timelines and training needs
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Measure athlete compliance to training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Record athlete attendance to training sessions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Communicate when and where staff members are scheduled to execute training activities
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Gather feedback and info about training sessions (RPE, video, notes, etc.)
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Help athletes feel like they receive individualized training and attention
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Provide coaching and mentorship during training sessions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Communicate a training plan’s big-picture thinking, targeted outcomes, and special considerations
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Cultivate staff buy-in and alignment around orgizational values and goals
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Create a connection between the athlete and the organization's brand
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Share data and training activities with medical systems
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Enable athletes to modify a training session on their own
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure proper execution of exercises, especially when training is executed without supervision
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure comprehension of training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Evaluate the effectiveness of my work, as well as that of other staff members
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Minimize the cost of procuring and maintaining performance testing equipment
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Cultivate athlete buy-in regarding organizational values and goals
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure the consistent and accurate execution of performance testing by all personnel
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Communicate a training plan’s timeline, intended outcomes, and possible contingencies
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Make training plans accessible to athletes who speak a different language or who have a disability
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Utilize health and performance data to inform training plans and interventions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Include individualized nutritional/dietary/hydration guidelines as part of training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure that the right training activities and performance metrics are prioritized (needs hierarchy)
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Optimize training sessions to account for group training dynamics and/or equipment constraints
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Create training plan variants to accommodate individual athlete needs
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Provide one-on-one coaching and encouragement to athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Share athlete attendance data with stakeholders
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Conduct health and performance evaluations accurately and efficiently
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Cultivate athlete buy-in regarding the big-picture behind their training plans
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Transfer my training plans, workflows, and processes with me from job to job
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Maintain flexibility and adaptability to unforeseen circumstances and individual needs
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Modify long-term training plans to account for changing needs and circumstances
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Share information about individual athletes and their needs with other staff
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Modify training sessions with short notice of unforeseen needs or circumstances
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Determine whether a training plan was effective at accomplishing its objectives
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Include mental readiness/wellness guidelines along with training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Comply with organizational policies and procedures regarding safety, privacy, security, etc.
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure the security and privacy of athlete data
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Deliver training instructions when phones/tablets/computers are unreliable or not an option
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Prevent athletes from engaging in training activities that they are not prepared for
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Design programs that are optimized for long-term training objectives
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Identify key factors that made a training plan successful or not
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Improve the quality of my personal relationships with athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Individualize training plans based on athlete abilities, needs, and circumstances
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Minimize the time it takes to design and deploy training instructions
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Organize training materials so they can be selected and deployed based on training needs and objectives
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Ensure that everyone is on the same page regarding the day's/week's activities
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Establish appropriate health and performance targets for individual athletes
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?
Communicate training plan changes to relevant stakeholders
Not applicable
How important is this for you?
Not
Important
1
2
3
4
5
6
7
Very
Important
How satisfied are you with your current solutions to meeting this need?
Very
Unsatisfed
1
2
3
4
5
6
7
Very
Satisfied

notes
Additional thoughts?


Are any of your most important needs missing from this survey? Other feedback?


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